Most consulting engagements over-promise on insight and under-deliver on operational change. The fix is in the statement of work, not the pitch.
Five things to demand. One: a named senior practitioner accountable for outcomes, not just a partner on the cover slide. Two: a measurable outcome tied to a revenue or cost line, agreed before kickoff.
Three: a weekly artefact the executive sponsor actually reads — a one-page risk and decision log, not a 40-slide pack. Four: a defined handover to your team with capability transfer, not dependency. Five: a clear exit point at 90 days where the engagement renews on evidence or stops.
Consulting buyers who write SOWs like this get a different kind of consulting. It is the kind we have built Raptiv to deliver.